Quarterly Subscription FAQS


Why should I buy more than 1 quarter at a time?

We curate new and innovative themed boxes every quarter- in addition to offering a better discount, a multi-box subscription will allow you to try a greater breadth of things and learn more about what excites you.

How do gift cards for the subscription work?

Giving a digital gift card for the Unbound subscription is easy. In the drop down menus above, simply click on "Virtual Gift Card" and the desired length of your subscription gift. Add the card to your cart and proceed to checkout. After you purchase a gift card, you will be emailed a link. Simply send that link to the lucky gift recipient and when they click it they will be taken to a page featuring their digital gift card with your greeting and a unique code. They simply need to enter the code at checkout in the field marked “Gift card or discount code” on the right-hand side of the screen) when they sign up for a subscription.

Why does the Unbound subscription make a great gift?

Our subscription offers unprecedented variety, quality and value. We work to curated products from only the brands in sexual lifestyle products for women to ensure that every box features something your giftee will love, and all at the accessible price point of $65 (while delivering over $100 worth of value in every box). We’re perfect for single ladies looking to explore and enhance their sexual awareness as well as couples looking to try something new.

How does the Unbound subscription gift work? How do you decide what goes in each quarterly box?

Our quarterly subscription offers a mix of erotic items (from lube, to vibrators, to sensual bath and body products and more) organized around a cohesive theme and delivered every three months to your door. Our sexperts lovingly curate only the highest quality and most innovative products for our boxes, with a dedicated focus on ensuring they can be used together to deliver you a unique sensual experience (learn more about our curation process and philosophy here. We also include step-by-step guidance in every box to ensure you have the best possible experience.

When you purchase a subscription gift, your giftee will be notified of the gift and how many quarters your gift subscription is for. We announce the theme and contents of upcoming boxes in advance so that subscribers can pause their subscriptions before being charged if they would prefer to wait until the next quarter’s box.

How do I redeem a Gilt or Groupon code?

When you purchase a deal through one of our affiliates they will send you a unique code. When you receive the code simply click here to sign up as a subscriber and enter your unique code at checkout for the discount to apply. You may pause or cancel your subscription at any time, or renew your subscription once the period you purchased the discount for elapses.

What if I want to send a gift card for the subscription?

You certainly can! We offer digital gift cards for our quarterly subscription.

In the drop down menus above, simply click on "Virtual Gift Card" and the desired length of your subscription gift. Add the card to your cart and proceed to checkout. After you purchase a gift card, you will be emailed a link. Simply send that link to the lucky gift recipient and when they click it they will be taken to a page featuring their digital gift card with your greeting and a unique code. They simply need to enter the code at checkout in the field marked “Gift card or discount code” on the right-hand side of the screen) when they sign up for a subscription.

Will my gift recipient be able to choose their variants in future boxes?

Our boxes typically offer customization so that our customers can ensure they receive the best products for them. When your giftee becomes an Unbound subscriber they will receive emails announcing our upcoming box themes and directing them how to make their preferred elections regarding the items they wish to receive. That's why we request their email address.

Can I delay delivery so the gift arrives on a specific date?

If you need to alter a shipment date you can specify that through the sign up page or let us know by contacting thegirls@unboundbox.com.

What are benefits of being a subscriber?

Our subscribers enjoy a high touch approach and a much more personalized experience. Benefits include free shipping on all orders (subscribers receive a unique code for free shipping), subscriber-only discounts in our e-commerce store, exclusive early access to flash sales, the chance to receive additional discounts by giving us feedback, and individually tailored product recommendations. We are always looking to make the subscription more valuable over time and we hope to keep improving!

How does the free shipping for subscribers work?

As a subscriber you’ll receive a unique code that lasts as long as you are subscribed, good for free shipping for any of your Unbound purchases. Unfortunately our current system does not allow for the simultaneous use of multiple codes, but we always encourage you to use whichever will benefit you most and if you choose to use a different discount code, just email us at thegirls@unboundbox.com and we’ll be happy to refund your shipping.

What if I don’t like something in the box?

We take our customer feedback seriously. If an item doesn’t work for you we are happy to manage returns for store credit- see our Return Policy FAQ here. We believe in making this very personal shopping experience a positive one for women.

Would it be less expensive if I just bought the items in the box on my own?

Nope! We work with our vendors to ensure we can curate items at the lowest possible price for our subscribers. Our boxes typically have a value of over $100+

When will I be charged for my subscription?

When you first sign up you'll be charged for your first box. Thereafter, we will charge you going forward on a quarterly basis.

Can I cancel or pause my subscription?

Yes, any time. Simply log into your account and select the pause or cancel option.

Will I know what’s in each box in advance?

Yes. We announce the theme and contents of upcoming boxes in advance so that subscribers can pause their subscriptions before being charged if they would prefer to wait until the next quarter’s box.

Get Off + Give Back

Unbound will donate 6.9% of all profits to nonprofit organizations that support female sexual health and wellness.

Learn more

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